Washer Not Filling With Water

When a washing machine is not filling with water it does not necessarily mean that there is a problem with the washer fill valve. Although it could be the fill valve, there are a few things that you should check first. Check the house main water supply valves behind the washer, and confirm that they are turned completely on. Especially if the washer is a new installation, or has been moved for some reason, such as painting the room, or whatever. Once you confirm that the water supply valves behind the washer are completely turned on, try to duplicate the problem. Put the washer timer in a regular wash cycle, and set the water temperature switch to warm. If you have an electronic control, use whatever position on the control that will energize both sides of the washer fill valve. If you hear a humming sound, and no water is entering the washer, that's a pretty good indication that the washer fill valve has voltage applied to it, and that there is some sort of stoppage in the water supply.

At this point, you should unplug the washer from the electrical supply, and pull the washer forward to gain access to the fill hoses. Technicians carry a bottle of window cleaner with them to spray on the floor around the washer feet, to easily slide it on a vinyl floor. With the electrical supply disconnected, close the house water supply valves. Next disconnect the hoses from the washer fill valve. If there is debris around the washer fill valve screens, the fill valve will have to be replaced. That's because some of the debris may cause the valve to stick open, filling the washer in the off cycle, and flooding the laundry room. If there is no debris around the washer fill valve screens use a bucket to flush the hoses and confirm that the house water supply is sufficient to operate a washing machine. Once you determine that the house water supply is sufficient, you will need to confirm that the washer fill valve is defective.

This is done by gaining access to the washer fill valve, to check the coils for resistance. Disconnect the wires to the fill valve so that all the coils on the valve are isolated. By the way, washers in the past only had 2 fill coils, however nowadays washers can have extra electromagnetic coils on the fill valve. Once you have isolated the fill valve electrically, use your ohmmeter to check for resistance. Unlike the switch that has zero resistance, the electromagnetic coils on a washer fill valve act as a load, and must have resistance. If you find that you have zero resistance, or Infiniti, then the valve is defective.

Technicians use a different approach to check a washer fill valve. They use a set of alligator clips on their meter leads to check for the appropriate voltage at the fill valve, once they have confirmed that they do not have a water supply problem.